Privacy Policy

Last Updated: May 15, 2024

1. Introduction

At CS Gaming Hub ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at csgaminghub.com (the "Website"), including any content, functionality, and services offered on or through the Website.

Please read this privacy policy carefully to understand our policies and practices regarding your information. By accessing or using our Website, you agree to this privacy policy. If you do not agree with our policies and practices, please do not use our Website.

2. Data We Collect

We collect several types of information from and about users of our Website, including:

2.1 Personal Information

  • Contact Information: When you subscribe to our newsletter, contact us, or submit forms on our Website, we collect information such as your name and email address.
  • Profile Information: If you create an account on our Website, we may collect additional information such as your username, password, and profile preferences.
  • Communication Data: When you communicate with us via email, contact forms, or other methods, we retain those communications to process your inquiries and respond to your requests.

2.2 Automatically Collected Information

  • Usage Data: We collect information about how you interact with our Website, including pages visited, time spent on pages, navigation paths, and other usage patterns.
  • Device Information: We collect information about the device you use to access our Website, including IP address, browser type and version, operating system, and other technical information.
  • Location Data: We may collect approximate location information based on your IP address.

3. How We Use Your Data

We use the information we collect for various purposes, including:

  • Providing Services: To present our Website and its contents to you, deliver information and services you request, and manage your account if you create one.
  • Communication: To respond to your inquiries, provide customer support, and send you newsletters, updates, and marketing communications (if you have opted in to receive them).
  • Improving Our Website: To understand how users interact with our Website, identify popular content, analyze trends, and make improvements to the user experience.
  • Marketing and Advertising: To deliver relevant content and advertisements to you and measure the effectiveness of our marketing campaigns.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes, and to protect our rights and the rights of our users.

4. Cookie Policy

Our Website uses cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small text files that websites place on your device to store information about your browsing session.

4.1 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
  • Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors navigate the Website.
  • Marketing Cookies: These cookies may be set through our Website by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites.
  • Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization, such as remembering your preferences and settings.

4.2 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. You can also manage your cookie preferences through our cookie consent banner when you first visit our Website.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Objection: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

6. Data Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
  • Analytics Partners: We use analytics providers such as Google Analytics to help us understand how users interact with our Website. These partners may collect information about your online activities over time and across different websites.
  • Marketing Partners: If you have consented to receive marketing communications, we may share your information with third-party marketing partners.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your information is transferred and becomes subject to a different privacy policy.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Website, you consent to the transfer of your information to these countries for the purposes described in this privacy policy.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: contact@csgaminghub.com
  • Phone: +44 4754 420161
  • Mail: CS Gaming Hub, Jordan Brooks, Watsontown, LS1 9QA, United Kingdom